DMCA & takedown policy

DMCA designated agent

Valid notices may be served by email in the first instance. We acknowledge receipt within 48 hours.

What to include in a takedown notice

A complete DMCA notice under 17 USC 512(c)(3) must contain all six of the following elements:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right allegedly infringed.
2. Identification of the copyrighted work claimed to have been infringed (or a representative list if multiple works on the same site).
3. Identification of the material that is claimed to be infringing, with sufficient detail for us to locate it — ideally a direct URL on supplierspy.com.
4. Your contact information: address, telephone number, and email.
5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner.

Incomplete notices may be rejected. We note that knowingly material misrepresentations in a DMCA notice can trigger liability under 17 USC 512(f).

Counter-notice process

If content of yours is removed and you believe the removal was a mistake or misidentification, you may file a counter-notice under 17 USC 512(g) containing:

1. Your physical or electronic signature.
2. Identification of the material and the location where it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address, and telephone number, plus a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or for non-US residents, the Northern District of California).

If we receive a valid counter-notice and the original complainant does not file suit within 10-14 business days, we restore the material.

Repeat-infringer policy

Supplier entries that are the subject of multiple distinct, valid takedown notices will be reviewed by the editor and may be removed permanently from the benchmark. Any person (editor, contributor, or agent) found to have repeatedly submitted content that resulted in valid takedown notices will have their access and contribution privileges terminated.

Outside the US?

We honor takedowns under the EU e-Commerce Directive (2000/31/EC) and the UK equivalents (Electronic Commerce Regulations 2002). Email the designated agent with the same substantive elements — identify the rights-holder, the infringing material, and provide a signed statement of good-faith belief.

Not copyright, just factually wrong?

DMCA is only the right channel if you hold a copyright interest in material we published. If the issue is instead that we have a fact wrong about a supplier — an incorrect founding year, wrong shipping origin, outdated pricing, etc. — please use the faster and more direct channel:

• /dispute/<slug> — public score dispute with a 14-day published outcome.
• /corrections — the append-only log of factual corrections we've shipped.
• hello@supplierspy.com — plain email, for anything else.